Skip to content

electronics ecommerce

Next‑gen commerce protection for next‑gen electronics

Cutting edge electronics require protection to match.

Everyone wants to get their hands on the latest and greatest in electronics

Constant demand

Despite the ebbs and flows of the global economy, consumer demand for electronics is unwavering.

High AOV

With new models and upgrades rolling out on a consistent basis, consumers have a habit of splurging on the latest gadgets.

Fraud shift and increasing 
abuse pressure

Post-PSD2, fraud pressure has shifted to new points across the customer journey such as account modification and returns, while consumer abuse continues to rise.

Risk management
& CX at odds

Trusting shoppers with fast fulfilment, timely promotions and flexible returns is the key to securing customer loyalty. Knowing who to trust is the hard part.

Signifyd addresses fraud and abuse challenges at key conversion points across the customer journey, allowing electronics retailers to trust good shoppers with streamlined fulfilment, differentiated promotions and loyalty perks, and flexible return policies risk‑free.

With Signifyd’s Commerce Protection Platform, electronics retailers see a:

%
Increase in
approval rate
%
Reduction in abusive
chargeback losses
%
Decision automation

How it works

Provide a friction-free login experience

With insight into the consumer behavior across thousands of global merchants, Signifyd can detect malicious login attempts with precision.

This allows you to trust your good customers – even those logging in from a new device or location – and streamline them to checkout without friction‑heavy authentication step‑ups.

Safeguard promotions from abusive  shoppers

Promotions are a powerful way to reel in new shoppers and incentivise loyal customers. They are also a prime target of abuse.

Layer custom policy protection atop of Signifyd’s real-time order decisions to block orders that violate your promotion policies, ensuring only good customers reap the rewards of your promotions.

Automate order fulfilment risk‑free

If a non-fraud chargeback occurs on an order we approve, you’ll be reimbursed within 48 hours, including shipping and other fees. This coverage extends to include fraud and non-fraud chargebacks on SCA exemptions, ensuring where an issuer’s liability shift ends – Signifyd’s begins.

Trust your best customers with flexible returns and refunds

Signifyd analyses a shopper’s history of returns across ecommerce to assign a risk score to every return and refund request.

We give your team recommendations on whether and how to proceed, based on policies you set. Customise returns based on the returner — for example, offering instant refunds for VIP customers, redirecting abusive shoppers to in‑store returns and blocking fraudulent returns outright.

Consumer electronics retailers upgrade to Signifyd
for high‑speed, seamless protection

“I absolutely would recommend Signifyd because it really helps to create trust in the business, not only from a consumer perspective but also for the business internally. It’s a reliable source where you no longer need to be concerned about chargebacks, issues on the checkout and payment refusals.”

— IVONE MIRANDA,
CONSUMER EXPERIENCE ENGAGEMENT AND CARE LEAD,
Philips

Philips
READ THE FULL CASE STUDY

How do you stack up against the rest of the electronics industry?

Contact us for a personalised funnel assessment and benchmark analysis.

CONTACT US